Alder Bay Vacation Rentals – Rental Policies

Thank you for choosing Alder Bay Vacation Rentals. Please review our rental policies carefully. By making a reservation, you acknowledge that you have read and agree to the following terms and conditions.

BEFORE YOUR STAY

Payment

We accept Visa and Mastercard via our website.
A 50% deposit is required at booking; the remaining 50% is charged 30 days before arrival.
Reservations made within 30 days of arrival require full payment at booking.
For VRBO or Airbnb bookings, refer to their respective payment policies.

Check-in & Check-out

Check-in: After 4:00 PM
Check-out: By 11:00 AM (strictly enforced).
Contact us in advance if alternate arrangements are needed.

Cancellation Policy

Cancellations made 30+ days before arrival: Full refund minus a $50 cancellation fee.
Cancellations made within 30 days of arrival: No refund.
Early departures do not qualify for refunds.
VRBO and Airbnb policies may differ—please check directly.

Pets

Dogs allowed in select properties ($45 pet fee + tax). No cats.
Confirm pet-friendly status before booking. Unauthorized pets will result in a $500 (+ tax) cleaning fee and potential cancellation without refund.
Dogs must be leashed, and owners must clean up after them.

Guest Requirements

Minimum Age: Renters under 19 require prior approval.
Maximum Occupancy: Exceeding the listed occupancy may result in cancellation without refund.
Taxes & Fees:
- GST: 5%
- PST: 8%
- MRDT: 3%
- Cleaning Fee: $125

DURING YOUR STAY

Conduct

The renter is responsible for all guests’ conduct, including non-registered visitors.

Children

Our properties are child-friendly but not childproof. Please supervise children at all times.

Smoking

Smoking is prohibited inside all rentals. Outdoor smoking is permitted; dispose of cigarette butts properly.
A $500 (+tax) cleaning fee applies for smoking inside the unit.

Parking

Each rental includes one free parking spot and one overflow space for a second vehicle or boat trailer.
Additional vehicles: $7.50/day (+tax) in general parking.

Keys

Key pick-up details are in your confirmation email.
Lost/unreturned keys: $75 (+tax) replacement fee.

Quiet Hours

10:00 PM – 6:00 AM (strictly enforced).

Kitchen & Supplies

Fully equipped kitchens include dishware, linens, cleaning supplies, and essential toiletries.
Contact the front office if additional supplies are needed.

BBQs

If provided, clean the BBQ after use. Excess cleaning incurs a $25 fee (+tax).

Garbage & Recycling

Dispose of waste in designated bins. Do not leave garbage outside—this is bear country.

Weather & Power Outages

No refunds will be issued for weather conditions or power outages.

Cleaning

A cleaning fee applies to each reservation. Rentals should be left in a tidy condition:
- Return furniture to its original location.
- Place used towels in the bathtub. Do not strip beds.
- Leave clean dishes in the dishwasher or drying rack.
- Dispose of all garbage and recycling properly.
Additional cleaning fees: $40/hour per cleaner (+ tax) for excessive mess.
Optional daily cleaning: $40/hour per cleaner (+ tax).

AFTER YOUR STAY

Damage Policy

The property will be inspected upon departure. Charges apply for damages beyond normal wear and tear, missing items, or excessive cleaning needs.
A $250 pre-authorization hold will be placed on your credit card and released five days after check-out, provided no issues are found.
Airbnb and VRBO guests should review their platform’s deposit policies.

Lost & Found

We are not responsible for lost items but will hold found belongings for 30 days. Return shipping is at the guest’s expense.

Liability Waiver

Alder Bay Vacation Rentals manages independently owned properties and is not liable for accidents, injuries, or lost/stolen items.
Guests assume all risks related to the use of the rental property.
We strive to provide accommodations as described but cannot be held responsible for unforeseen circumstances such as:
- Natural disasters (fire, flood, earthquake, tsunami)
- Ownership changes or termination of management
- Regulatory changes affecting rental availability
- Service disruptions beyond our control

By completing a reservation, you confirm that you have read and agree to these terms and conditions.

Contact Us

Email: stay@alderbay.com
Phone: 250-956-4117
Website: www.stayalderbay.com